FAQ

FAQ – Access and Delivery (Bright Skills Up)

1. How quickly will I get access after payment?

• Access is provided within seconds via a secure Google Drive link to your course folder.

2. I can’t find my course after payment. What should I do?

• Ensure you’re logged in with the same email used for purchase. If needed, contact us with your order number.

3. What if the delivery link is missing or not working?

• Contact Bright Skills Up support with your order number and course name; we’ll restore access or re-send the link.

4. Are the course materials downloadable?

• Yes, the course content is provided in a Google Drive folder with downloadable PDFs and resources.

5. Do I have lifetime access to the course?

• Yes. Once purchased, you have lifetime access to the delivered content.

6. Can I access multiple courses with one purchase?

• Each course purchase provides access to its own Drive folder. Access them from your Bright Skills Up account.

7. I’m having trouble logging into my Bright Skills Up account.

• Use the “Forgot password” option on the login page. If you still can’t access, contact us.

8. I completed a course module. Will I still have access to previous modules?

• Yes, all delivered content remains accessible for lifetime access.

9. Can I share my course access with friends?

• No. Access is tied to your Bright Skills Up account and delivery links.